For Support Coordinators
Refer a participant in under two minutes.
Fast onboarding and a direct line to your Plan Manager. No call centre between you and an answer.
Built for busy coordinators.
One number, one inbox, and someone who knows your client by name. No chasing invoices. No explaining the same thing twice.
Refer a participant and we take it from there, keeping you updated until they’re fully set up with us.
What referring to us means for you.
Less follow-up for you, and fewer calls from providers asking about payment.
You’re not chasing us
One number, one inbox and a team that knows your client.
Fast onboarding
We action registrations straight away and guide the participant through endorsement.
Invoices actioned fast
Your providers stop ringing you about payment.
Portal access
With participant consent, view budgets, spending and invoices any time.
Compliance you can trust
Every invoice is checked against the plan, with participant approval by default.
Problems flagged early
Funding running short or plan dates coming up? You hear it from us first.
Transfers, checked before anything moves.
We help make the changeover as smooth as possible.
- 1
Start date
We confirm the participant’s start date with us.
- 2
Endorsement
We guide them through endorsement and let you know when we’re ready to begin.
- 3
Where invoices go
You and their providers know where to send invoices from that point on.
- 4
Outstanding invoices
Anything with the previous Plan Manager is finalised with them. We help clarify what goes where.
Already referred someone?
Portal access
Portal login →Need a budget or spend report
Request a report →Something not moving
0400 222 420 →On an old-style plan?
Service bookings still apply. On a transfer, the outgoing Plan Manager has to release the unused funding before we can secure the new booking.
We track that and keep you updated at every step.
If it stalls at their end
You’ll hear it from us.
A personal touch from day one.
On the day your participant registers, their Plan Manager calls to introduce themselves and set everything up.
Their endorsement is completed the same day we receive the registration, so nobody is left wondering where things stand.
Before the call ends, we walk them through how invoicing works and what to tell their providers, and we keep you in the loop.
What’s with the name?
No two zebras share the same stripes, just as no two people or plans are the same. That’s why we offer a truly personalised service, so every participant feels seen, heard and supported.
What our clients say.
Real words from the participants and families we work with every day.
I can’t recommend Zebra Care highly enough! Zebra Care has made the entire experience smooth, supportive, and stress-free. From the start, their team was incredibly friendly, responsive, and genuinely committed to helping make the most of NDIS plans.
I highly recommend Brie at Zebra Care. She has been fantastic in the way she has handled my son’s account. Her management style is very efficient and professional. I still feel in control of the bills while she does all the hard work.
If you are looking for a quality plan manager, Zebra Care is the place to go.
I am so thankful for Zebra Care and their team. Brie is an outstanding NDIS plan management provider. She was incredibly efficient, processed invoices promptly, and have always been easy to communicate with. She is down-to-earth, professional, and genuinely committed to making the process as smooth as possible.
How fast do you onboard?
We action new registrations straight away, guide the participant through endorsement and keep things moving until they’re fully set up with us.
Where does Zebra Care provide Plan Management?
Australia wide. We support NDIS participants and Support Coordinators across Australia, with the same personal service wherever you’re based.
Can I get portal access to my client’s budget?
Yes, with the participant’s consent recorded. We set it up during onboarding.
What if my client doesn’t have Plan Management in their plan yet?
They’ll need to request it from their NDIA contact. The wording is simple: “I would like my applicable NDIS funding to be Plan Managed.” Refer them to us in the meantime and we’ll keep in touch until it’s in place.
Who do I deal with day to day?
A small, dedicated team based across Australia who get to know you and your participants. No call centres, no getting passed around and no explaining everything again.
Can I refer someone who’s mid-transfer from another Plan Manager?
Yes. Tell us where it’s up to and we’ll pick it up from there. Any outstanding invoices with the previous Plan Manager need to be finalised with them, and we’ll help clarify where new invoices need to go.
What if there’s a problem with an invoice?
We go to the provider directly to sort it. You won’t be asked to chase it.
Get started
Ready when you are.
Get started, book a call with a Plan Manager or download the free NDIS guide.
- Endorsement completed the same day
- Invoices processed within 24 hours
- Real-time view of your NDIS budget
Thank you.
A Plan Manager will be in touch.