About us
Plan Management,
made personal.
A nationally registered NDIS Plan Management provider, supporting participants right across Australia.
NDIS Plan Management, sorted.
We pay your invoices, lodge your claims and keep on top of the paperwork. So you can spend less time on admin and more time on what matters to you.
Whether we’re your first Plan Manager or you’re switching from another provider, getting started is simple, with no cost to switch and no disruption to your services.
Why we started Zebra Care.
Plan Management should feel personal, simple and reliable. Too often, it wasn’t.
Families were being let down
Unpaid invoices and unanswered emails were far too common.
It felt too transactional
People were treated like account numbers in a queue.
It needed to be simpler
Clear, responsive service, without the paperwork battle.
From our founder
Hear it from Brie.
In under a minute, Brie explains what she saw going wrong for families, and the kind of Plan Manager she set out to be instead.
Who you’ll deal with.
A small, dedicated team who get to know you and your plan.
Zebra Care was founded, and is still led, by Brie. Our systems and standards were built from day one, so the same level of care holds as our team grows.
When you choose Zebra Care, you know exactly who’s behind it, and the relationship comes first.
What’s with the name?
No two zebras share the same stripe pattern, much like a human fingerprint. We believe no two people or plans are the same either, which is why we offer a truly personalised service, so every participant feels seen, heard and supported.
What our clients say.
Real words from the participants and families we work with every day.
I can’t recommend Zebra Care highly enough! Zebra Care has made the entire experience smooth, supportive, and stress-free. From the start, their team was incredibly friendly, responsive, and genuinely committed to helping make the most of NDIS plans.
I highly recommend Brie at Zebra Care. She has been fantastic in the way she has handled my son’s account. Her management style is very efficient and professional. I still feel in control of the bills while she does all the hard work.
If you are looking for a quality plan manager, Zebra Care is the place to go.
I am so thankful for Zebra Care and their team. Brie is an outstanding NDIS plan management provider. She was incredibly efficient, processed invoices promptly, and have always been easy to communicate with. She is down-to-earth, professional, and genuinely committed to making the process as smooth as possible.
What is Plan Management and do I need it?
Plan Management is when a registered Plan Manager handles the financial side of your NDIS funding: paying providers, keeping records and tracking your budget. You don’t need it, but it takes the admin off your plate while still letting you choose your own providers, including unregistered ones.
How do I switch Plan Managers?
It’s easier than most people expect, especially under PACE. Let your current Plan Manager know, complete the endorsement with the NDIS over the phone and fill in our online registration form. We handle the transfer from there. There’s no cost to switch and no disruption to your services.
How quickly do you pay invoices?
We action every invoice fast, often the same day, rather than batching them like larger providers. Once we submit your claim, the NDIA typically releases funds the next business day, and we pay your provider without delay. NDIA processing is outside our control and can occasionally take longer.
What happens if there is an issue with an invoice?
If an invoice is missing information or something doesn’t look right, we contact the provider directly to sort it out before it’s processed. You won’t be left chasing it yourself.
Can I use any provider I want if I’m Plan Managed?
Yes. Plan Management generally allows both registered and unregistered providers, giving you more flexibility than NDIA Managed funding.
What’s the difference between Plan Management, Self Management and NDIA Management?
Self Managed means you pay providers yourself, wait for reimbursement and keep all the records. NDIA Managed means the NDIA pays your providers directly, but you can only use registered providers. Plan Managed means we get invoices NDIS compliant, pay them from your plan funding so you’re not out of pocket and keep the records, while you keep the freedom to choose your providers.
Get started
Ready when you are.
Get started, book a call with a Plan Manager or download the free NDIS guide.
- Endorsement completed the same day
- Invoices processed within 24 hours
- Real-time view of your NDIS budget
Thank you.
A Plan Manager will be in touch.